If you're having trouble with the phone-verification step, this article outlines common issues and solutions. It reminds you to use a valid, functional phone number — in the correct format — and verify that you haven’t previously used it with another account. If issues persist, it advises contacting support.
To verify your phone number you need to enter your phone number and wait for an SMS with a confirmation code. When you receive the one-time confirmation code to the phone you've provided, you will need to enter it 🤳 into the box in the pop-up window.
When verifying your phone number, please ensure that:
🔵 You have entered your own, personal phone number, which is valid, functional and can receive SMS messages.
🔵 You enter only the number itself without any special characters, spaces or country codes (the country code can be selected from the drop down field as shown on the screenshot):
🔵 It is the first and only time you have entered this number – if you have previously had a NAGA account or had someone use this number, please let us know by contacting our support team.
❗️Phone verification is a very important step that is required for us to ensure you are a real person. Thus, if you have any problems with it and this article did not help you, please contact our support at: support@naga.com